Privacy Statement I Ordering/Shipping | Payment | Pricing | Return Policy
Copyright | Contact | Website Links | Email Address Use

Thank you to our Valued Customers

Thank you for visiting our website. Each customer is important to us and we appreciate your interest in our products as well as your business. Please feel free to contact us with your questions, concerns and/or suggestions. We are happy to help you in any way possible.

Privacy Statement and Policy

Bella Nonna respects your privacy. We will only use your personal information to support and enhance our relationship with you. We do not sell your personal information. By using our online shopping service you understand that your name and address information will be provided to the necessary companies to allow for the shipping of your order. We are not responsible for those company’s privacy policies. We strive to protect the security of your personal data.

Ordering / Shipping

In order to better serve you, Bella Nonna offers you the ability to shop online or contact us to place an order.

***You must notify Bella Nonna within 30 days of the date of your invoice if you believe any part of your purchase is missing, wrong or damaged.

The majority of our items are shipped via DHL and the U.S. Postal Service for U.S. orders and Global Priority for international orders. All retail orders are packaged and shipped as quickly as possible, normally within one to three business days. Please contact us with any questions or to place an order.

Online orders are shipped to addresses in the U.S., Canada, Australia, New Zealand and some European countries. Other locations please contact us.

Retail Shipping For U.S. Orders Only
Up to $20.00	$20.01 to $40	$40.01 to $75	$75.01 to $100	$100.01 and over ADD:
4.95	6.95	8.95	10.95	2.50 per $50

Additional Shipping Fees for International orders

Customers located outside these countries (this includes U.S. Protectorates, Guam or the Virgin Islands) may contact us to place an order. Additional shipping fees may apply.

Payment

The easiest form of payment is by Visa or MasterCard. Bella Nonna does not charge service fees. Paper checks and money orders are also accepted. For personal and company checks, we will process your order as soon as the funds clear. Contact us if you need to pay by check or money order. Checks and money orders can be mailed to: Bella Nonna Attn: Sales 608 S. Jefferson St. Kennewick, WA 99336

No credit card information is taken or processed directly on this web site. This is
done entirely on the TransFirst servers which are SECURE.

Pricing

Prices are subject to change without notice. Unless otherwise agreed to by Bella Nonna, payment must be made at the time of purchase. Bella Nonna is not responsible for pricing, typographical, or other errors, in any offer by Bella Nonna. An 8.3% sales tax will be added to all orders from a Washington State address.

Merchandise Return Policy

Please call 1-509-374-4369 before returning any item, in the unlikely event that you are dissatisfied with your purchase.

Returns MUST be received within 30 days of the shipping date of your order. Books and Patterns are NOT returnable, due to copyright issues.

Merchandise may be returned to our shipping department for credit less a 15% restocking fee and any shipping and handling charges on all merchandise. On pre-packaged items, there is no re-stocking fee, provided that the package has not been opened . Also, the customer is responsible for return shipping costs.

Copyright

Copying patterns and/or other Bella Nonna products, even for personal use, is illegal. Please respect that our creativity is our livelihood and purchase the pattern if you plan to make our version. The copyright in all material provided on and through this website (Site) is held by Bella Nonna. Any unauthorized use of any material contained on or purchased from this Site may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

Please contact us if you have any questions – we will be happy to discuss your request with you.

Contact Bella Nonna

Bella Nonna is the sole operator of the Bella Nonna Website. If you would like to contact us for any reason regarding our privacy practices, please write us at the following address:

Bella Nonna Design Studio
Attention: Privacy
608 S. Jefferson
Kennewick , WA 99336

Websites Other Than www.bellanonnaquilt.com

Links to other websites are offered as a courtesy to other businesses and for our customers' information and inspiration. We are not responsible for the content or privacy policies of websites to which we link or the websites of its advertisers.

Please contact us if you would like to request a link from our site to yours. All web sites are reviewed before inclusion on our site. We would also appreciate a link from your web site to ours.

We only accept links to web sites that are appropriately related to quilts or quilting. Bella Nonna reserves the right to not include any link that we feel inappropriate, without notification or reason to the submitting party.

Use of E-mail Addresses

Periodically, we may send you information about our various products and/or services . Only Bella Nonna will send you these direct mailings. Upon request, we will remove users (and their information) from our database or permit them to "opt-out" of any further e-mail newsletters or contact. Click Here to unsubscribe from our mailing list..